Privacy Policy

Welcome to Nuvrel.com (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.nuvrel.com, make a purchase, or otherwise interact with us.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information
When you make a purchase or create an account, we may collect:

  • Name

  • Email address

  • Billing and shipping address

  • Payment information (handled securely via Shopify and Stripe)

  • Phone number (for order updates)

b. Automatically Collected Information
When you browse our site, we automatically receive:

  • IP address and browser type

  • Device information

  • Pages you view and actions you take

  • Cookies and similar tracking technologies to improve your shopping experience

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your orders, returns, or updates

  • Improve website functionality and user experience

  • Prevent fraud and secure our platform

  • Send marketing emails or offers (only if you opt-in)

3. Sharing Your Information

We only share your data with trusted partners when necessary:

  • Shopify – our e-commerce platform, which securely manages store operations.

  • Payment Processors (e.g., Stripe, PayPal) – to process payments securely.

  • Shipping Providers – to deliver your orders efficiently.

  • Analytics and Marketing Tools – like Google Analytics or Meta Pixel, to improve our marketing.

We never sell your personal data to third parties.

4. Cookies

Cookies help us enhance your experience. You can choose to disable cookies in your browser, but some features of our website may not work properly if you do.

5. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent for marketing emails

  • Request data portability

You can exercise these rights by contacting us at privacy@nuvrel.com.

7. Security

We use SSL encryption and Shopify’s secure infrastructure to protect your personal data. While no online system is 100% secure, we follow best practices to safeguard your information.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

9. Children’s Privacy

We do not knowingly collect information from anyone under the age of 16. If we learn that we have inadvertently collected such data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new effective date.

11. Contact Us

If you have any questions or requests regarding your privacy, please contact us at:

Email: privacy@nuvrel.com
Website: www.nuvrel.com